Effective Date: Jan 1, 2025
Operated by: Clustrex Data Private Limited
1. Subscription and License
korv.ai is licensed on a subscription basis, providing you with a non-exclusive, non-transferable, limited right to use the software during the subscription period.
2. Ownership
All intellectual property rights in korv.ai remain the sole property of Clustrex Data Private Limited. No ownership is transferred to you.
3. Restrictions
- No modification, reverse engineering, or disassembly
- No reselling, sublicensing, or sharing access
- No unauthorized or illegal use
4. Customization and Additional Services
Custom features and enhancements are charged separately and require separate agreements.
4. Customization and Additional Services
Custom features and enhancements are charged separately and require separate agreements.
5. Internet Requirement and Support
Stable internet connectivity is required. Support is available online during business hours.
6. Cancellation and Refund Policy
You may cancel your subscription at any time by submitting written notice. Cancellation is effective at the end of the current billing period.
We do not provide partial refunds for unused time. Refunds will only be granted in cases of confirmed billing errors or if required by law.
For E-Commerce as a Service Clients
Our clients offering e-commerce via korv.ai are responsible for defining and publishing their own return, refund, and cancellation policies on their storefronts. Clustrex Data Private Limited is not liable for disputes between end customers and our clients regarding cancellations or refunds.
7. Data Responsibility and Backups
You are responsible for regular data backups. We are not liable for data loss.
8. Disclaimer of Warranties
The software is provided “as is” without warranties of any kind.
9. Limitation of Liability
Our total liability is limited to the subscription fees paid in the last 6 months.
10. Termination
We may suspend or terminate access for violations or non-payment. Data may be deleted post-termination.
11. Governing Law
Subject to Indian law. Jurisdiction is Chennai, Tamil Nadu, India.
12. Amendments
We may update these terms. Continued use implies acceptance.
13. Contact
Email: marketing@clustrex.com
Phone: 044 48611 7210